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A1 Learners driving school SMALL PRINT Please read through our terms and conditions

The TEAM

Before you commit to driving lessons with us you are strongly advised to read through our terms and question us if you need further advice or help on any issue concerning our driving tuition

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Definitions:

WE", "US", "OUR", means "A1LEARNERS.COM", "A1 LEARNERS"
"INSTRUCTORS", "INSTRUCTOR", "DRIVING INSTRUCTOR/S" means our FRANCHISED INSTRUCTOR/S
"FRANCHISED" means a self employed driving instructor paying us a fee to display and use our driving school logos for the purpose of giving driving lessons
"YOU", "YOUR" means "YOU"

  • Our Instructors are self employed and franchised to us
  • When you book driving lessons with us you enter into an agreement to learn to drive with an Instructor franchised to us
  • We might replace your Instructor. We will tell you if we need to do this
  • You can decline our replacement instructor and choose an alternative Driving School without further penalty (but you must pay us any lesson payments or DSA test fees owed by you to us at that time)
  • We strongly advise you to make pre paid lesson payments payable directly to us. If you do this we take responsibility for your payments. You can do this through Google Checkout™
  • We cannot be held responsible for advance payments made directly to your Instructor
  • From time to time our driving instructors might introduce tariffs, offers or terms different from our current web site. Any agreement by you to accept any tariffs offers or terms not published on our website is at your discretion. We strongly advise you against entering in to any private agreement with our Driving Instructor which may be less favourable to the terms shown here
  • We will publish any change to price, conditions or current custom and practice on this web site
  • We reserve the right to change our lesson prices at any time, introduce new or additional tariffs or make changes to our terms. We will always publish those changes on our web site
  • If any new terms or tariffs introduced by A1 Learners are detrimental to you, you may cancel our services without notice, less any payments due to us at that time. We will refund you any pre paid lesson fees that we hold on your behalf
  • Free driving lessons have no monetary value, we cannot refund free lessons
  • We might insist upon a two hour assessment lesson rather than an independent evaluation
    This is most likely to apply when you contact us with a pre-booked driving test (either booked privately by you, or by someone acting on your behalf)
  • An independent evaluation is deemed by us to be an explanation by you, or someone acting upon your behalf, of your driving skills either by email or telephone. An independent evaluation includes opinions made by other driving schools or instructors not franchised to us
  • If you agree to an assessment lesson with us you must accept that our assessment debrief and subsequent recommendations cannot be considered as a guarantee of passing your driving test
  • We cannot guarantee a driving test pass and we do no not offer a guaranteed pass course
  • We cannot be held responsible for the mechanical failure either prior to or during any driving lesson or driving test. We will endeavour to provide continuous tuition but we cannot guarantee a similar vehicle or the same Instructor
  • If you decline our replacement vehicle or Instructor then we will not be responsible for any losses, financial or otherwise, incurred by you
  • If, at any time, our ongoing evaluation of your driving skills varies significantly from yours we will tell you. This is most likely to occur when progress has apparently been made but has proved to be inconsistent. This might result in our postponement or cancellation of a driving test booking. We will tell you if we need to do this
  • If we consider you are not ready for a booked driving test we reserve the right to cancel or reschedule the test and if appropriate, obtain a refund from the Driving Standards Agency (if we paid for the Driving Test on your behalf and we did not receive reimbursement from you). We will always offer you the opportunity to reschedule your test
  • We will always tell you in advance if we consider you unsuitable or unsafe for a practical driving test
  • We must reserve the right to refuse our vehicle and Instructor if we consider that your aim, stated or implied, is to use us as a "car hire company" for the purpose of taking a UK driving test
  • For the avoidance of doubt a "car hire company" is defined by us as an implied, stated or otherwise, wish to use our car as a requisite to gaining a full UK driving licence
  • When you book driving lessons, our Instructors act in good faith and make themselves available for the time you request. If you cancel your driving lessons with less than 2 days notice then you are liable for the cost of the lesson or lessons that you previously booked. If you cancel, without the required notice, a pre paid driving lesson you will be debited the pre paid fee
  • You must take all reasonable steps when you book a driving lesson to ensure that you have both the time and funds to meet your commitment. Any decision to enforce or waiver any charge will be at the discretion of your Instructor
  • If we cancel your lesson with notice of less than 1 day you may, at our discretion, be entitled to a free lesson. However, illness, mechanical failure or traffic conditions or any other circumstance reasonably unforeseen and beyond our control will not be a valid reason for a free lesson
  • We will always act in your best interests in any dispute you may have with a franchised instructor. Any decision that we make must be considered as final
  • Instructors will endeavour to maintain, as far as is possible, a functional and safe vehicle
  • By agreeing to take driving lessons from us it is accepted that you have read and agreed to our terms and conditions
  • We will not accept, in any situation, that you have not read our terms and conditions
  • If you are unhappy with any of our trading terms or conditions do not apply for driving lessons

I have read the terms and conditions:
Go back to our Choose and Buy© page
Go back to our Online Special Offers page
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